All shipments sent
from or received into India need KYC documents (Government recognized Identity
and Address proof) to be presented to Customs during shipment clearance
(reference: Customs Circular No. 9/2010).
Absence of these
documents will mean clearance delay as shipments will go into Customs Bond
until KYC documents are provided by the shipper or consignee based in India.
Consignees
receiving shipments in India can upload the documents to related couriers.
Prepare Your KYC Documents
- Individual – Resident
Indian
Please provide any
ONE of the following document as Id and Address Proof. The address proof should
match with the delivery address mentioned on your shipment
a) Aadhaar Card
b) PAN Card *
c) Passport
* A separate
address proof document will be required
Please provide any
ONE of the following address proof document in case the address on your KYC
document does not match with the delivery address. The address on this document
should match with the delivery address.
a) Bank Account
Statement
b) Electricity Bill
c) Employee ID
d) Hotel Booking
Receipt
e) LPG Connection
Receipt
f) Rent Agreement
- Individual below 18 years
of age
Please provide any
ONE of the following document as Id and Address Proof. The address proof should
match with the delivery address mentioned on your shipment
a) Aadhaar Card of
Minor
b) PAN Card * of
Minor
c) Passport of
Minor
d) Birth Certificate
of Minor
* A separate
address proof document will be required
Please provide any
ONE of the following document as Id Proof of Parent / Guardian.
a) Aadhaar Card of
Parent/Guardian
b) PAN Card of
Parent/Guardian
c) Passport of
Parent/Guardian
Please provide any
ONE of the following address proof document in case the address on your KYC
document does not match with the delivery address. The address on this document
should match with the delivery address.
a) Bank Account
Statement
b) Electricity Bill
c) Hotel Booking
Receipt
d) Hostel / College
Id card
- Proprietor
Please provide any
TWO of the following documents as Id Proof.
a) Aadhaar Card
b) PAN Card
c) Voter ID
d) Passport
e) Driving License
f) Ration Card With
Photo
g) Bank A/C pass
book with photo
h) Bank A/C pass
book or statement which contains Firm & Proprietor name
Please provide any
ONE of the following address proof document. The address on this document
should match with the delivery address.
a) Bank Account
Statement
b) Birth Certificate
c) Electricity Bill
d) Employee ID
e) Hotel Booking
Receipt
f) LPG Connection
Receipt
g) Rent Agreement
- Partnership Firm
Please provide any
TWO of the following documents as Id Proof.
a) Any official
document to identify the partner holding the power of Attorney
b) PAN Card
c) Partnership Deed
d) Power of
attorney granted to transact business on its behalf
e) VAT Registration
Certificate
f) Telephone Bill
g) Registration
Certificate
Please provide any
ONE of the following address proof document. The address on this document
should match with the delivery address.
h) Bank Account
Statement
i) Electricity Bill
j) Telephone Bill
k) Lease / Rent
Agreement
l) Other Document
- Company
Please provide any
TWO of the following documents as Id Proof.
m) Articles of
Association
n) Certificate of
Incorporation
o) Memorandum of
Association
p) PAN Card
q) Power of
attorney granted to transact business on its behalf
r) Telephone Bill
Please provide any
ONE of the following address proof document. The address on this document
should match with the delivery address.
a) Bank Account
Statement
b) Electricity Bill
c) Telephone Bill
d) Lease / Rent
Agreement
e) Other Document
- Trust Foundation
Please provide any
TWO of the following documents as Id Proof.
a) Any officially
valid documents to identify the trustees
b) Power of
attorney granted to transact business on its behalf
c) Registration
Certificate
d) Resolution of
the managing body
e) Telephone Bill
Please provide any
ONE of the following address proof document. The address on this document
should match with the delivery address.
a) Bank Account
Statement
b) Electricity Bill
c) Telephone Bill
d) Lease / Rent
Agreement
e) Other Document
- Foreign Nationals Residing
in India
Identity Proof 1 –
Passport
Identity Proof 2 –
Visa / PIO Card
Address Proof -
Please provide any ONE of the following address proof document. The address on
this document should match with the delivery address.
a) Address proof of
relative/friend if staying with them
b) Hotel Booking
Receipt
c) Rent Agreement
d) Stay Visa
e) Other Document
Submit Accordingly
1. DHL upload here. Or call DHL India 1 800 111 345/ 1 800 200 1345
(Toll free) for support
2. FedEx
submission, mail KYC Documents to kycdocs@fedex.com with airway bill,
find here for guide, or call 1800 22 6161 / 1800 209 6161 for
help
3. TNT submission,
mail KYC documents to in.kyc@tnt.com with airway bill, check here for futher guide, or call 1800 208 9999 / 1800
425 9999 for further details.
FAQ
1.Shipment is for
personal use but the delivery address is of my office / work address.
Please upload any
one of the following documents as address proof. The address on this document
should match with the delivery address. Also the name on this document should
match with the Consignee name.
Employee Id Card
Offer Letter
Appointment Letter
2.Shipment is for
personal use but the receiver name is of my organization where I am employed.
Please upload a
letter issued by your organization on their letter head stating that the
shipment is for your personal use and can be delivered at the company address.
The delivery address should be mentioned on the letter and should be signed by
authorized signatory along with company seal / stamp.
3.Consignee name on
the shipment is my Nick / Pet / House name.
Consignee needs to
provide Individual's ID and Address proof document along with an Affidavit
which states that the Nick / Pet / House name and name as per KYC document is
of the same individual. The affidavit should be notarized.
4.Consignee name on
the shipment is post marriage but KYC documents are inbefore marriage name.
Please upload one
Id and address proof document along with marriage certificate or affidavit
which states that the name on shipment and name as per KYC documents is of the
same individual. The affidavit should be notarized.
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